Help Centre
Frequently Asked Questions
Find answers about devices, rewards, privacy, approvals, connectivity, and participating in the Connect & Earn community. Everything you need to get started in one place.
Getting Started
What is Connect & Earn?
Connect & Earn helps people participate in the Unetwork ecosystem using genuine compatible devices. We provide free Unetwork lease codes and offer participants a 55% share of the UP rewards generated through their device’s genuine network activity and optional tasks.
Is it free to get started?
Yes. Connect & Earn currently provides Unetwork lease codes free of charge. You will need a compatible Android device and a reliable internet connection. UP rewards are not guaranteed and will vary depending on genuine participation and available network activity.
How do I get a free lease code?
Click Claim Your Free Lease Code anywhere on the website. If a code is available, it will be shown instantly for you to copy and enter into the official Unetwork app. There is no application form or approval process.
Do I need technical knowledge to participate?
No. The Unetwork app is designed to be beginner-friendly, and our step-by-step tutorials will guide you through downloading the app, entering your lease code and connecting your device.
What devices are supported?
Unetwork currently supports compatible Android phones and tablets capable of installing and running the official Unetwork app. Compatibility may vary by device model and Android version. iOS and desktop support are coming soon.
Can I operate more than one device?
Yes. You can operate more than one compatible device, but each device requires its own Unetwork lease code and must be set up separately. Every device must maintain genuine participation and comply with the Connect & Earn Community Rules.
What happens after I claim a lease code?
Copy your lease code, download the official Unetwork app on a compatible Android device and enter the code when prompted. Follow our tutorials if you need help completing the setup. Once connected, keep the app running and maintain genuine participation.
Devices & Requirements
What devices are supported?
Unetwork currently supports compatible Android phones and tablets capable of installing and running the official Unetwork app. Compatibility may vary depending on the device model and Android version. iOS and desktop support are coming soon.
Do I need a SIM card?
Not for every task. Many activities can operate using Wi-Fi alone, while certain current or future tasks may require an active SIM card. Having a SIM may give you access to more participation opportunities, but it does not guarantee additional rewards.
Can I use an old Android phone?
Yes, provided it can install and reliably run the official Unetwork app. Compatibility depends on the device model and Android version, so very old devices may not be supported.
Does the phone need to be my primary device?
No. You can use a compatible secondary or spare Android device. It must be a genuine physical device, remain reliably connected and comply with the Connect & Earn Community Rules.
Can I run multiple devices?
Yes. You can operate multiple compatible Android devices. Each device must be a genuine physical device, use its own lease code and comply with the Connect & Earn Community Rules.
Can I use mobile hotspot?
Yes. A compatible device can connect using home Wi-Fi, a mobile hotspot or its own mobile-data connection. The connection should be reliable, and mobile-data charges may apply depending on your provider and plan.
Will using the app slow down my internet?
The app is designed to operate in the background, and normal participation should not noticeably affect most internet connections. However, data usage and performance may vary depending on the tasks available, your connection and the number of devices using it.
Does the app use a lot of battery power?
Battery usage can vary depending on the device, available tasks and how long the app remains active. The Unetwork app does not drain the battery of your device.
Is it safe to leave my device running continuously?
Yes. The software is designed for long-term operation. Many community members run dedicated devices 24 hours a day with appropriate charging setups and ventilation.
Can rooted or modified phones participate?
Rooted or modified devices may not be compatible with every Unetwork service or task. Some activities may require device-security checks or verified hardware, so an unmodified device is recommended.
Do I need constant internet access?
A reliable internet connection is strongly recommended. Your device can only participate while it is connected, and prolonged or repeated downtime may reduce available activity and rewards. Connect & Earn participants should aim to maintain at least 95% uptime.
What happens if my internet goes down?
Short outages can happen. Reconnect the device as soon as possible and check that the Unetwork app is still running correctly. Prolonged downtime may affect participation and rewards, and a lease code may be reclaimed if the device remains inactive for four consecutive days.
Do I need expensive hardware?
No. You can use an affordable compatible Android phone or tablet capable of running the official Unetwork app. You will also need a reliable internet connection, but specialist equipment is not required to get started.
How many devices can I run on one internet connection?
Performance depends on connection quality and network diversity. As a general guideline, spreading devices across multiple public IP addresses or mobile carriers may improve overall effectiveness and rewards. That being said there is not a limit on how many device you can run from one i.p address.
Running The App
How do I download the official application?
The official Unetwork app is currently available for compatible Android devices. After claiming your first lease code, follow our step-by-step tutorial to download the official app and connect your device. iOS and desktop support are coming soon.
How do I activate my leased licence?
Claim a free lease code through Connect & Earn, copy it and enter it into the official Unetwork app when prompted. Follow the instructions inside the app to complete the setup and connect your device.
How long does it take before I start earning rewards?
Devices may take up to 24–48 hours to fully establish connectivity and settle into the network. Rewards generally improve with uptime and consistent participation.
Do I need to keep the app open all the time?
The app does not normally need to remain open on your screen, but it must be allowed to operate in the background. Keep your device powered on and connected, and make sure battery-saving settings are not restricting the app. Check it regularly to confirm it remains online.
Can I still use my phone normally?
Yes. You can continue using your phone for calls, messages, browsing and other everyday activities. App performance, battery use and data consumption may vary depending on the tasks available to your device.
Does the application automatically update?
This depends on your device and Google Play settings. Enable automatic updates if you want new versions installed automatically, or check regularly for updates yourself. Running the latest official version helps maintain compatibility, security and access to new tasks.
What happens if I uninstall the app?
Your device will stop participating and earning rewards. If it remains inactive for four consecutive days, Connect & Earn may reclaim the lease code and make it available to someone else. Contact us before uninstalling if you intend to move the licence or need help reinstalling the app.
Can I move my leased licence to another phone?
You may be able to move or bind your leased licence to another compatible device through the Unetwork app. Only one device may operate each leased licence at a time.
What happens if my phone restarts?
The app may reconnect automatically after your phone restarts and regains internet access. Check the app afterward to confirm that it is running, connected and not being restricted by battery-saving settings.
Can I temporarily pause participation?
Yes, but your device will not participate or earn rewards while it is offline. Repeated downtime may affect its uptime, and the lease code may be reclaimed if the device remains inactive for four consecutive days.
Does the application require special permissions?
The app may request permissions required for its network functions and particular tasks. The permissions needed can vary depending on your device and the activities you choose to join. Review each request before accepting it and only download the official Unetwork application.
Will running the app increase my mobile data usage?
The app requires an internet connection and will use some data. The amount can vary depending on the tasks available and how your device participates. If you use mobile data, monitor your usage and check whether your provider applies any limits or additional charges.
What should I do if my device shows as offline?
Check that:
Your internet connection is working.
Your device is powered on and connected.
The app is updated to the latest official version.
Battery-saving settings are not restricting background activity.
The app has the permissions it requires.
Restart the app or device and check again. If the problem continues, contact Connect & Earn for assistance.
Can I participate while travelling?
Yes. Your device can continue participating in supported regions, although available tasks and rewards may vary depending on location.
Are there any uptime requirements?
Connect & Earn participants should aim to maintain at least 95% uptime. Strong, consistent uptime may improve access to available network activity. If a device remains inactive for four consecutive days, its lease code may be reclaimed and offered to another participant.
What tasks does the application perform?
Unetwork supports different types of telecommunications and network activities, including connectivity verification, network monitoring, entropy generation, Caller ID and SMS testing, and Wi-Fi or SIM-based tasks.
Some activities run in the background, while optional tasks may require user interaction. Availability varies by device, location and network demand. Visit our Tasks & Rewards page for detailed explanations and video tutorials.
Can I see my earnings inside the app?
Yes. The application provides visibility into your accumulated UP balance, device status, connectivity information, and participation metrics.
What happens if I lose my lease code?
You can revoke your current lease code and get another one for free if you are having trouble finding your first lease code.
Can I run the app on emulators or virtual devices?
No. Participation is strictly limited to genuine physical devices to maintain network integrity and prevent abuse.
Is the application safe to leave running 24/7?
Yes. The software is specifically designed for long-term operation on real devices and has been optimized for continuous background participation.
Rewards & Earnings
How do I earn UPs?
UPs are earned through genuine network participation using compatible devices. Rewards may be generated through background network activity and optional tasks. The amount earned depends on factors including uptime, connectivity, available tasks, location and network demand.
Is there a guaranteed amount I will earn?
No. Rewards are variable and cannot be guaranteed. Individual results differ based on location, connectivity, device quality, available tasks, and overall network demand.
What does 1 UP equal?
Currently, 1 UP is equivalent to $1 USD within the Unetwork ecosystem.
When do rewards start appearing?
There is no guaranteed timeframe. Your device must be successfully connected and participating before rewards can be generated. The timing of your first reward depends on available network activity, eligible tasks, location, connectivity and demand. Rewards are usually distributed within 24–48 hours, although timings may vary.
Do rewards increase if I stay online longer?
Not necessarily, but maintaining reliable uptime gives your device more opportunity to receive and complete available network activity. Staying online may improve your overall earning potential, but higher rewards are not guaranteed.
Are all tasks completely passive?
No. Some network activities operate automatically in the background, while optional tasks may require user interaction, specific permissions, an active SIM card or a particular device configuration.
Will using a SIM card increase my earnings?
Potentially. Certain available tasks may specifically require mobile connectivity. However, many participants successfully earn rewards using Wi-Fi alone.
Can I earn rewards on multiple devices?
Yes. You can operate multiple compatible devices, but each device requires its own lease code and must participate genuinely. Every device must comply with the Connect & Earn Community Rules.
Do rewards vary by country?
Yes. Task availability, connectivity requirements, and regional opportunities can differ from one country to another.
What affects how much I earn?
Rewards may be influenced by:
Device uptime and reliability.
Internet connection and connection type.
Device quality and compatibility.
Your country and geographic location.
Available tasks and network demand.
SIM card or Wi-Fi requirements.
Genuine participation and successfully completed tasks.
Rewards vary between devices, locations and participation levels. As Unetwork grows and introduces additional tasks, earning opportunities may change over time.
Will I earn the same amount every day?
No. Earnings naturally fluctuate as tasks, network requirements, and participation opportunities evolve over time.
Is this passive income?
Partially. Some network activity operates automatically in the background, while optional tasks and device maintenance may require user interaction. Rewards remain variable and are not guaranteed.
Are there minimum withdrawal amounts?
Current withdrawal requirements are:
• Crypto withdrawals: 5 UP minimum.
• Fiat withdrawals: 200 UP minimum.
Rewards can be withdrawn through the official Unetwork management portal:
Unetwork Claim Incentives Portal
Withdrawal limits, payment methods, and processing requirements may evolve as the platform grows. Always check the latest guidance before requesting a withdrawal.
How often can I withdraw rewards?
Withdrawals can generally be requested once the minimum balance requirements have been reached and all verification requirements have been satisfied.
Are withdrawal fees charged?
Network or processing fees may apply depending on the withdrawal method selected. Any applicable fees are displayed before confirmation.
Can I convert UPs directly into cash?
Eligible users can request a fiat withdrawal through a supported payment method once the minimum balance and verification requirements have been met. Fiat availability may depend on your country and the withdrawal options offered by Unetwork.
Do rewards depend on cryptocurrency prices?
UP rewards are generated through participation and network activity rather than cryptocurrency market speculation. Currently, 1 UP is equivalent to $1 USD within the Unetwork ecosystem. However, if rewards are withdrawn in cryptocurrency, the market value of that cryptocurrency can rise or fall afterward.
Can rewards decrease in the future?
Yes. As the network evolves, reward structures, task allocations, and participation models may change to reflect real-world demand and sustainability.
Is earning money the only purpose of participating?
No. Participants are helping build decentralised telecommunications infrastructure while contributing to a growing global network of genuine devices.
Privacy & Security
Is my personal data safe?
Yes. Unetwork does not access personal information stored on your device that is unrelated to its network tasks. It only uses the information required for the specific activities you choose to participate in. Always use the official Unetwork app and review the permissions requested on your device.
Does the app read my text messages or phone calls?
No. Unetwork does not read your personal messages or listen to your private phone calls. If you participate in a Caller Line Identification (CLI) or SMS verification task, you manually enter the relevant test number into Unetwork. The app does not search through your calls or messages to retrieve it automatically.
Can the app access my photos or videos?
No. Your personal media files remain completely private and inaccessible to the application.
Does Connect & Earn sell my data?
No. We do not sell, trade, or distribute personal user information to third parties.
What information is collected?
Connect & Earn may process information you voluntarily provide through our contact form, together with limited technical information required to operate and protect the website.
The Unetwork app may process information required for network participation, such as device, connection, uptime, account and task-related information. It does not search through or collect unrelated private content stored on your device.
For tasks such as CLI or SMS verification, you manually enter the required test information into Unetwork.
Is my exact location tracked?
No. The platform does not continuously monitor or store precise GPS movements. General regional information may be used to allocate tasks and optimize network services.
Is the application secure?
Yes. Official releases include security improvements, anti-fraud measures, device verification systems, and ongoing maintenance to protect both participants and the wider network.
Why are genuine physical devices required?
Real devices help maintain network integrity, prevent abuse, and ensure rewards are distributed fairly among legitimate participants.
Are emulators and virtual machines allowed?
No. Only genuine mobile hardware is supported. Virtual devices, automation tools, and emulators are prohibited.
What is hardware-backed attestation?
Hardware-backed attestation is a security check that helps verify that a device is genuine, meets the required security standards and has not been improperly modified. Some Unetwork services or tasks may require successful device verification.
Will rooted or modified devices work?
Rooted, modified or otherwise unsupported devices may fail security checks or be unable to access certain services and tasks. An unmodified device running its official operating system is recommended.
Can someone remotely access my phone through the app?
No. Connect & Earn cannot remotely control your phone, and using Unetwork does not give other participants access to your device. Unetwork only performs its supported network functions and does not allow someone to browse through your private content.
Never install unofficial remote-access software or give passwords or verification codes to anyone claiming to provide support.
Does the app use my microphone or camera?
No. The application does not access your microphone, camera, or other sensitive hardware functions.
What happens if I uninstall the application?
Your device will stop participating and will not generate further network activity or rewards. If the device remains inactive for four consecutive days, Connect & Earn may reclaim the lease code and offer it to another participant.
Are my earnings and account details protected?
Yes. Withdrawal systems and account functions include multiple layers of verification and security to help prevent unauthorised access.
Why do some users need to complete verification checks?
Verification measures help protect the ecosystem from bots, duplicate accounts, automated abuse, and fraudulent participation.
Is my home internet connection exposed to other users?
No. Your network remains private. The application only uses approved background connectivity functions and does not grant other participants access to your local devices.
Does Connect & Earn monitor what websites I visit?
No. Your browsing history, online accounts, passwords, and personal internet activity remain private.
How can I tell if I'm using the official application?
Only download the Unetwork app through Unetwork’s official website or verified app-store listing. Check the app name, developer and download address carefully. Never install an application sent by an unknown third party.
Support & Troubleshooting
How do I contact support?
You can contact the Connect & Earn team at:
📧 connectandearn.community@gmail.com
We aim to respond within one business day, although replies may take longer during busy periods.
To help us understand the issue, please include:
Your device model and operating-system version.
Your Unetwork app version.
Your lease code, if relevant.
A clear description of the problem.
Screenshots or error messages, where possible.
Any troubleshooting steps you have already tried.
Please never send us passwords, verification codes or banking details.
My device shows as disconnected. What should I do?
Check the following first:
• Your internet connection is active and stable.
• The application is updated to the latest version.
• Battery optimization or power-saving settings are disabled.
• The device remains powered on and connected.
• Background app activity is allowed.
Most connection issues are resolved automatically once the device reconnects to the internet.
Still having problems? Contact support at:
My rewards seem lower than expected. What should I check?
Several factors influence rewards, including:
• Device uptime and consistency.
• Internet stability and reliability.
• The number of available tasks in your region.
• Geographic location and network demand.
• Data uniqueness and network diversity.
• Participation in optional activities and future tasks.
• Whether your device uses Wi-Fi, mobile data, or an active SIM card.
It's important to remember that rewards naturally fluctuate over time and are never guaranteed.
Unetwork’s long-term vision includes more than 20 passive and opt-in tasks, although planned tasks may be changed, delayed or cancelled.
If your rewards seem unusually low, check the following:
• Has your device maintained 95%+ uptime?
• Is your internet connection stable?
• Is the application updated to the latest version?
• Have you allowed background activity and disabled battery optimization?
• Has your device been online for at least 24–48 hours to establish strong connectivity?
Where can I find setup tutorials?
Visit our Tutorials page for step-by-step help with:
Downloading the official Unetwork app.
Entering and activating your lease code.
Improving connectivity and uptime.
Adjusting battery and background-app settings.
Understanding tasks and withdrawing UP rewards.
What should I do if the app crashes?
Try these steps:
Close and reopen the app.
Check that you are using the latest official version.
Restart your device.
Confirm that your internet connection is stable.
Check that battery-saving or background settings are not restricting the app.
Make sure your device has sufficient free storage.
You can also contact Connect & Earn if you need help identifying the problem.
Can I transfer my licence to another person?
No. Licences provided through Connect & Earn are intended for approved participants and cannot be sold or transferred without authorisation.
How often is the website updated?
The FAQ, tutorials, and guidance pages are updated regularly as new tasks, features, and opportunities become available.
Where can I keep up with future developments?
Check the Connect & Earn website, FAQs and Tutorials pages for updated guidance. For official announcements about the Unetwork app, tasks, rewards or ecosystem, always follow Unetwork’s verified communication channels.
We will continue updating Connect & Earn as new information and opportunities become available.
Community Rules
Can I claim multiple lease codes?
You may claim more than one lease code if you intend to operate multiple genuine physical devices. Each device requires its own lease code and must comply with the Connect & Earn Community Rules.
Do not repeatedly claim codes that you do not intend to use. Unused codes and codes connected to devices that remain inactive for four consecutive days may be reclaimed and offered to other participants.
Are bots or emulators allowed?
No. Only genuine physical devices operated by real participants are permitted. Bots, emulators, virtual devices, automation tools and artificial setups are prohibited and may result in the lease being cancelled.
Can I sell or transfer my lease code?
No. Lease codes provided by Connect & Earn remain under the control of Connect & Earn and are supplied only for the approved participant’s use. They must not be sold, transferred or given to another person.
If you no longer wish to participate, simply revoke the lease code so it can be reclaimed and offered to someone else.
Can I share my lease code?
No. Your lease code should be kept private and used only on the genuine physical device assigned to it. Do not publish it, share it with another person or use the same code on multiple devices.
What behaviour could result in removal from the programme?
A lease may be suspended or cancelled for:
Providing false or misleading information.
Using bots, emulators, virtual devices or automated systems.
Attempting to manipulate tasks, activity or rewards.
Selling, sharing or transferring a lease code without permission.
Using one lease code on multiple devices.
Claiming codes without genuinely intending to use them.
Harassing, threatening or abusing other community members.
Repeatedly violating Connect & Earn or official Unetwork rules.
Any fraudulent, dishonest or harmful participation.
Serious abuse, fraud or deliberate manipulation may result in immediate cancellation.
Why are genuine devices important?
Genuine physical devices provide trustworthy participation, better-quality network data and fairer rewards. Artificial activity damages the network and reduces opportunities for genuine participants.
What values does Connect & Earn promote?
Connect & Earn is built around:
Honesty: Participate truthfully and never manipulate activity or rewards.
Fairness: Use only the lease codes and opportunities genuinely available to you.
Real participation: Use genuine physical devices and follow task instructions correctly.
Respect: Treat other participants and support teams appropriately.
Responsibility: Keep your devices secure, connected and properly maintained.
Long-term growth: Help build a reliable and sustainable community.
Real devices. Real participation. Real rewards.
Will these rules change over time?
Yes. These rules may be updated as Connect & Earn and Unetwork evolve, new tasks are introduced or additional safeguards become necessary.
Participants are responsible for following the latest version published on this website. Important changes will be communicated wherever reasonably possible.
Still need help?
Contact the Connect & Earn Team
Can’t find the answer you’re looking for? Send us a message and we’ll do our best to help. We aim to respond as soon as possible.